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Q: How long is each reservation?

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54 comments

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    STEPHEN SHIELDS

    I thought that Reservations were supposed to open today, the 17th.

    -9
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    TABATHA MUELLER

    How long will the pool be closed?

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    NICOLE ROGERS

    Can I purchase pre workout at 6am

    -1
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    MICHAEL ROSE

    You guys seem very quiet for a club that was supposed to open 2 days ago. I’ve been a member for 15 year and my patience is reaching its end . You also charged me twice since March when you clearly stated you would not do .

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    TYLER HANDCOCK

    When do 24hr Austin TX locations open?

    1
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    RUTH MARRERO

    In Kissimmee what day does the gym open?

    -1
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    ROB ST. AUBIN

    so your not 24 hour anymore and I have to reserve workout times and I can only workout for 1 hour at a time. all of which is not what I pay for each month so how much a discount on my membership do I get for getting half of what I'm supposed to be gstting?

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    ROB ST. AUBIN

    what if there are no more times available for the day do I get a refund since I can't use the gym?

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    KERRI COUGHLIN

    I heard today the club West woodlands location is closed permanently. I would rather know now after 3 months of waiting if it’s not opening back up.

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    MICHAEL ROSE

    You guys are already failing to keep your members up to date . Cmon. Give us some. Information keep us in the loop we are the ones that by paying dues will keep you above water quit Dickin Around

    8
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    MARILYN ACEVES

    So no longer 24 Hour Fitness. Will Sauna be open?

    2
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    XIAOBO WANG

    No any answer from 24 hours gym.

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    MICHAEL FEYKA

    1 hour is a joke. By the time I get changed from work, talk to a few ppl and warm up I’m past 1 hour.

    Been a member 20 and go 5 days a week. If this stupid idea doesn’t change and I mean fast, I will cancel.

    My buddies and I will invest the dues into more equipment for our garage gym.

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    ABEL Guerra

    This is absurd, apply limitation in my workout time and with the right foe them to ask to leave 60 mins after. No way! Cancelation is only way. .

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    SHARON PALACIO

    I agee with most, 5 to 6 day a week Parton here. Limitations on my activity simply put. WILL NOT DO!

    2
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    ROBERT REID

    THIS HAS TO BE A JOKE! my cardio is 70 to 75 minutes. then weights are 45 minutes'ish. then steam room and shower. my time at the gym is upwards or 2 hours 15 minutes. if this is serious and not some kind of ONION article, i will be cancelling. 

    10
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    ROBERT REID

    the pool with all the chlorine is actually the safest place to be!! why in the heck would the pool be closed?

    3
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    Sheila Cullen

    I’ve been a member for over 30 years and yuh want a reservation? And limiting my time ? How will my fees be reduced for the inconvenience and pool not available. Businesses need to stop bowing down to the government and open up and do what fits your clients request. If people are scared of catching covid . Stay home .

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    LUIS AYESTA

    Todos tienes razón 1 hora? Están mal, debe abrir libremente y que firmemos bajo nuestra responsabilidad

    2
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    Karen Chavez

    Y seguira al mismo precio la membresia?

    -1
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    MICHAEL FEYKA

    @ Sheila I agree. I was quoting a customer the other day to clean their building. They wanted to use a specific chemical and asked me to get them a msds and sell sheet on the product .

    It was a shock to me how many nasty things are out there , things worse than covid 19 Like staph, Klebsiella and e coli but no one seems to care about those.

    Let the high risk people live in a bubble; this is supposed to be America where everyone can live the life they choose.

    I’ll sign a waiver just open the gym

    1
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    ALEKSEY NOVOSELETSKY

    Shame on you 24Fitness. You had plenty of time to come up with some plan and strategy, and you ended up with 60 min workout plan. How stupid this is? You s know damn well that nobody is liking your new plan. Change the name and start reimbursement plan . You are not who you were anymore. Scam artists

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    CAROLYN BURT

    I understand that these measures are being put in place to ensure the safety of both members and staff. I feel it would be more effective to have the time slots be 2 hours in length with an hour long break in between for cleaning. Thirty minutes doesn't seem like enough time to give staff to sanitize the gym between each session.

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    DAVID COLE

    Showers open?

    0
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    CHRIS ODELL

    60 minutes for a reservation is not enough.

    How long do you plan on holding that reservation length?

    Some workouts take 90 Minutes, but regardless members would like to be able to take a shower after and not have to run out. 

    3
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    MARY ANNE POLSON

    Sixty minutes is not enough time for a regular workout if you want to do it properly.  Two-hour slots would make more sense.  What if a person needs to get changed (both coming and going?), what if they need to take a bathroom or water break from an intense workout?  Sixty minutes does not allow for these variables.

    The communication on your reopening process is POOR and unprofessional.  I can't seem to find information on classes within the gym.  

    There are issues with your app, yet, there is no CHAT or TELEPHONE option to troubleshoot.  You have to send a message and HOPE for a response.  There is not even a promise to get back with a person in 48 hours or less, which is a standard service level agreement. 

    The lack of accountability and responsibility to your LOYAL members is shocking.  You had over two months to create your back to the gym plan; it is like you've are still coming up with the plan.  I feel for the people working the first few days back; I suspect it will not run smoothly if what we have experienced so far is an indication. I feel bad you are going through bankruptcy; however, this is no way to show the courts and your creditors that you are serious about staying in business.

    Sincerely, a frustrated 20+ year member.  

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    MICHAEL ROSE

    24hr has been so unprofessional about this from day 1 . 60 min workout the. Be asked to leave ? Who came up with this idea . Obviously someone who doesn’t workout . How many people are allowed in the gym at one time .? Plenty of questions never any answers . You guys are dying here . Your loyal members are about to jump ship. Seriously tired of this entire covid 19 excuse for everything . I’m in SF Ca. You said soon as the SIP was lifted the clubs would open. Now I see its them middle of August . I’m 90% sure your just going to fold or try and take some more money from our accounts then fold . It’s time We quit complaining and just abandon this like they have done to us !

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    Juan Guevara

    We’re about 4 days to reopen the gym and we can’t schedule the time to go the gym

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    Sheila Cullen

    Why are all other gyms ...Planet Fitness and La fitness not requiring a reservation ? Are you working for the government ?

    6
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    MICHAEL ROSE

    This morning I see you have removed the mid August opening to just closed . Why is that ? Your mis leading your customers. You filed BK what is next . It’s not a great day to get in shape at 24. It’s a great day to be fooled by 24 hr fitness

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