A: Verify that your date of birth and check-in code are associated with an active 24 Hour Fitness
membership. If you still receive an error, email 24GO Support at support@24go.zendesk.com.
There is no need to uninstall/install 24GO. 24GO Support will resolve and respond back as
promptly as they are able.
Q: What if my date of birth and check-in code doesn’t work (returns an error)?
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When can we start making reservations
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