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Q: What if my date of birth and check-in code doesn’t work (returns an error)?

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11 comments

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    JOHN HAMILTON

    When can we start making reservations

    -1
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    PHIL NEAL

    How do I change my picture I used for the app?

    0
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    EVA MILLER

    The email support address that you list comes up as invalid when I try to send you an email for help

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    PATRICIA D ANGEL

    What if my phone will not download app? Call I call club to make reservation.

    1
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    Michael Koven

    When i enter my info i get an error message

    4
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    JUN SONG

    On May 29th, I have requested for assistance in creating an account. Also, username and password but thus far they have not responded. This is the respond from 24GO support: Sorry for the inconvenience you're having getting the login information for your My24 account! If you've already sent a request to Member Services using the Contact Us form then it's in Member Services queue and they'll be contacting as soon as they can. Sorry I couldn't be more of a help!

    24GO Support Team
     
    I have sent 10 request but they have not responded. 

    Also, 1 (800) 432-6348 call center is temporary close. This is poor customer service.

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    Rogers Tony

    My birthdates Or the birthdate Registered ,does not sync with my account only my Telephonenumber does

    0
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    Rogers Tony

    My birthday does not sync with my telephone number how do I rectify this ?

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    Eric Nickelsen

    I'm still having issues reserving time. I tried with email ewnick27@gmail.com. com

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    ESTEPHANIE CHAVEZ

    I’m having the reservations issue it keeps coming back to error message

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    SLOAN BLANSCET

    I am trying to workout but now I can't make an appointment and your support team hasn't responded. So if we could get this handled so I can get back to getting absolutely shredded that would be great.

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