A: Yes. Friends or guests should set up their free 3-day pass at 24HourFitness.com/freepass before they come.
Articles in this section
- Q: Where can I get help using the 24GO app?
- Q: What hours will the clubs be open for reservations?
- Q: How long is each reservation?
- Q: How do I make a workout reservation?
- Q: What if I don’t have a current version of the app?
- Q: What if I didn’t register for 24GO using my club check-in code and DOB?
- Q: What if my date of birth and check-in code doesn’t work (returns an error)?
- Q: Where can I see my upcoming reservation(s)?
- Q: How do I cancel a reservation?
- Q: Do reservations need to be cancelled by a particular time?
Comments
19 comments
Can you please give Houston an update on when clubs are opening? There are lots of rumors of bankruptcy so at least say something so we know you are landing to open.
Thanks
I have accepted an offer from 24GO that allowed me to bring a buddy to my workout. I’m planning to bring my daughter. Are you saying that you will not honor that?
I accepted offer to bring a friend, but this FAQ says no. When is this offer being applied as I understood it to be immediate?
Any update to information above?
When does buddy pass start working? How do I add a buddy to my reservation?
What about the one-year buddy pass???
You are selling memberships at this time with a buddy pass you pay for monthly. Are you saying that you cannot use this?
You charged me $20 plus $10 a month for buddy pass. How do i reserve my buddy?
How can we use our one year buddy pass offer we accepted if we can’t go with a guest? How do we reserve for me and my buddy?
Then it isn’t a one year buddy pass. It’s going to end up being less than a year.
How can I cancel my membership because one hour a day, and no buddy pass
I’m over it
If this is the case, you should tell your club managers and let us know prior to reopening that the buddy pass is not effective immediately. The wording of the buddy pass option for the thank you offer said otherwise.
I need to cancel my membership
When is buddy pass going to be activated....
UPDATE: buddy pass is active at my gym
Seems San Diego will be close indoor operations tomorrow , so I would like to know If gym affect by this?
I've been a member of 24 hr. Fitness for over 20 years and I just want to thank your fitness team for the great job that you're all doing in keeping the gyms safe and clean. Thank you
I tried making a reservation for myself and a friend but the app doesn’t give me the option to add the buddy to the reservation. (App is up to date as well)
I just added buddy pass to my account and was told I could make a reservation and add that I am bringing my friend on the app but can’t figure out how to do that. I updated my app today.
There is no option to add a buddy when making a reservation. Please fix this!
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