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  1. 24GO Support
  2. Workout Reservations FAQ's
  3. Reservation System FAQ's

Reservation System FAQ's

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  • Q: Where can I get help using the 24GO app?
  • Q: What hours will the clubs be open for reservations?
  • Q: How long is each reservation?
  • Q: How do I make a workout reservation?
  • Q: What if I don’t have a current version of the app?
  • Q: What if I didn’t register for 24GO using my club check-in code and DOB?
  • Q: What if my date of birth and check-in code doesn’t work (returns an error)?
  • Q: Where can I see my upcoming reservation(s)?
  • Q: How do I cancel a reservation?
  • Q: Do reservations need to be cancelled by a particular time?
  • Q: What happens if I am late for my reserved time slot?
  • Q: Can I hold more than one reservation at a time?
  • Q: How often can reservations be made?
  • Q: If I schedule a personal training session, do I still have to make a reservation?
  • Q: Can I reserve a spot in a studio class?
  • Q: What clubs can I make reservations for?
  • Q: Can I bring friends or guests to the club?
  • Q: Can I book a reservation for someone else?
  • Q: Can a team member book a reservation for me?
  • Q: Can I walk into the club without a reservation?
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