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  2. 24GO FAQ

24GO FAQ

Linking 24GO® to a 24 Hour Fitness® Account

  • How do I link 24GO® to my 24 Hour Fitness® account?
  • What do I do if my old 24 Hour Fitness® membership is synced to my 24GO® account?

Syncing 24GO® to your Apple Watch.

  • Q: How do I sync 24GO® to my Apple Watch?

How do I sync 24GO® to your Wear OS (android) Watch?

  • How do I sync 24GO® to your Wear OS (android) Watch?

Getting Started

  • What is my 10 Digit Check-in Code?
  • Is 24GO® free?
  • Is there a minimum age requirement to use 24GO® ?
  • What information do I need to sign up for 24GO®?
  • Can I use the 24GO® platform on multiple devices?
  • What devices support 24GO®?
See all 7 articles

Using 24GO®

  • What do I have access to within 24GO®?
  • Can 24GO® help me determine how long my drive to the club will be?
  • How do I screencast a video workout to my smart TV?
  • I've connected my Heart Rate Monitor (HRM) to 24GO® but the workout I'm doing isn't displaying my calories burned. Why?
  • How do I give my Coach access to view my 24GO® activity?
  • What's the difference between List View, Video and Audio workouts?
See all 13 articles

Other

  • How can I delete my 24GO® account?
  • How can I provide feedback or submit an issue for 24GO®?
24GO Support